20 Other Ways to Say “Unfortunately” in A Formal Email (With Examples)

Henry James

Unfortunaltely in formal email

When delivering disappointing news in formal emails, the way you frame your message can greatly impact how it’s received. The word “unfortunately” is commonly used to soften the blow, but over-reliance on this term can make your communication sound repetitive or impersonal.

Exploring alternatives to “unfortunately” allows you to tailor your message more precisely, maintaining professionalism and conveying the appropriate level of empathy. In this guide, we’ll cover 20 alternatives, each with examples and explanations, ensuring your formal emails remain polished and effective.

Is It Professional to Say “Unfortunately”?

The use of “unfortunately” in formal emails serves to soften the impact of negative news. However, it can sometimes come across as impersonal or overly formulaic. In professional settings, it’s crucial to strike a balance between clarity and empathy. Overusing “unfortunately” might diminish the personal touch of your message, which is essential when addressing sensitive or disappointing information.

Reasons to Consider Alternatives:

  1. Professionalism: Alternatives can help you maintain a polished tone.
  2. Clarity: Different phrases offer varying levels of regret or empathy.
  3. Empathy: Tailoring your language can better align with the recipient’s expectations and emotions.

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Certainly! Here is a list of 20 alternatives to “Unfortunately” for use in formal emails:

  1. Regrettably
  2. Sadly
  3. With Regret
  4. To My Dismay
  5. I’m Afraid
  6. It Is With Regret That I Must Inform You
  7. I’m Sorry to Say
  8. Much to My Disappointment
  9. It Pains Me to Tell You
  10. I Deeply Regret Having to Tell You
  11. I Must Inform You With Regret
  12. It Is Unfortunate That
  13. I Regret to Inform You
  14. I’m Disappointed to Report
  15. It Is With a Heavy Heart That I Must Tell You
  16. I Regret That
  17. It Is With Great Regret That
  18. I’m Sorry to Announce
  19. Regrettably, We Must Advise
  20. I Must Apologize That

Now, let’s delve into 20 effective alternatives to “unfortunately” that can enhance your formal email communications.

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1. Regrettably

Explanation: “Regrettably” is a formal way to express sorrow about an unfortunate situation. It conveys professionalism and respect while highlighting the seriousness of the news.

Example: “Regrettably, we must inform you that the annual conference has been postponed due to unforeseen circumstances.”

2. Sadly

Explanation: “Sadly” introduces a note of sorrow, making it suitable for conveying disappointment in a compassionate yet formal manner. It adds a personal touch to the message.

Example: “Sadly, we were unable to process your application in time for the current hiring cycle. We encourage you to apply again in the future.”

3. With Regret

Explanation: This phrase emphasizes the formality and sincerity of your message, making it appropriate for situations that require a serious tone.

Example: “With regret, we have to notify you that your request for an extension cannot be accommodated at this time.”

4. To My Dismay

Explanation: This expression conveys personal disappointment and maintains a formal tone, indicating that the news is unwelcome.

Example: “To my dismay, I must inform you that the planned merger will not proceed as scheduled.”

To My Dismay

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5. I’m Afraid

Explanation: “I’m afraid” softens the impact of the news, making it more palatable while maintaining formality.

Example: “I’m afraid we cannot offer you a discount on this occasion due to company policy restrictions.”

6. It Is With Regret That I Must Inform You

Explanation: This highly formal expression underscores the seriousness of the news and conveys that it is delivered with regret.

Example: “It is with regret that I must inform you of the withdrawal of the job offer due to internal restructuring.”

7. I’m Sorry to Say

Explanation: This phrase is both polite and empathetic, introducing disappointing news in a formal context.

Example: “I’m sorry to say that we are unable to meet your request for additional funding at this time.”

8. Much to My Disappointment

Explanation: This phrase indicates personal letdown and is suitable for business communications where a formal tone is required.

Example: “Much to my disappointment, we have to reschedule the meeting due to a conflict in the executive’s schedule.”

9. It Pains Me to Tell You

Explanation: This expression conveys a high level of empathy and personal regret, making it ideal for sensitive news.

Example: “It pains me to tell you that the position you applied for has been filled by another candidate.”

It Pains Me to Tell You

10. I Deeply Regret Having to Tell You

Explanation: A formal and deeply empathetic phrase, suitable for conveying significant or serious news.

Example: “I deeply regret having to tell you that the contract renewal will not be possible under the current terms.”

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11. I Must Inform You With Regret

Explanation: This phrase maintains formality while clearly expressing regret about delivering bad news.

Example: “I must inform you with regret that we will not be able to accommodate your request for an early review.”

12. It Is Unfortunate That

Explanation: A straightforward alternative that maintains formality and clearly conveys a sense of disappointment.

Example: “It is unfortunate that the delivery of your order has been delayed due to supply chain issues.”

13. I Regret to Inform You

Explanation: This formal expression is often used in professional settings to convey regret about delivering negative news.

Example: “I regret to inform you that we cannot proceed with the proposed changes to the project at this time.”

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14. I’m Disappointed to Report

Explanation: This phrase reflects personal disappointment and maintains a formal tone, suitable for business communications.

Example: “I’m disappointed to report that the results of the recent audit did not meet our expectations.”

15. It Is With a Heavy Heart That I Must Tell You

Explanation: This expression conveys a strong sense of personal regret and empathy, ideal for very sensitive or impactful news.

Example: “It is with a heavy heart that I must tell you that the scholarship program will be discontinued.”

It Is With a Heavy Heart That I Must Tell You

16. I Regret That

Explanation: A concise and formal way to express regret, suitable for a variety of business communications.

Example: “I regret that we are unable to meet the original deadline due to unforeseen challenges.”

17. It Is With Great Regret That

Explanation: This phrase emphasizes the depth of regret and is suitable for formal and serious communications.

Example: “It is with great regret that we must inform you of the cancellation of the upcoming seminar.”

18. I’m Sorry to Announce

Explanation: A formal yet empathetic way to introduce disappointing news, suitable for various professional contexts.

Example: “I’m sorry to announce that we have had to make reductions in the team due to budget constraints.”

19. Regrettably, We Must Advise

Explanation: This phrase maintains formality while clearly conveying the necessary disappointing news.

Example: “Regrettably, we must advise you that your request for a refund cannot be processed due to our policy guidelines.”

20. I Must Apologize That

Explanation: A formal and apologetic expression, suitable for conveying regret in business communications.

Example: “I must apologize that we have to postpone your meeting with the executive due to an urgent conflict.”

I Must Apologize That

Conclusion

Incorporating these alternatives to “unfortunately” into your formal emails allows you to communicate with more nuance and sensitivity. Each phrase provides a different shade of meaning, enabling you to tailor your message to the specific context and recipient. Whether you’re delivering disappointing news in a business setting or addressing sensitive issues, choosing the right expression enhances your professionalism and empathy.

By varying your language, you ensure that your communications remain engaging and respectful, avoiding the pitfalls of overused terminology. These 20 alternatives offer a range of options to suit various formal email scenarios, helping you maintain a polished and considerate tone in all your professional interactions.

Remember, effective communication is not just about conveying information but doing so in a way that reflects your understanding and respect for the recipient’s situation. With these alternatives, you’ll be better equipped to handle negative news with tact and professionalism.


This detailed guide provides a comprehensive exploration of formal email phrasing alternatives, ensuring your messages are both effective and empathetic. By following these suggestions, you’ll be able to enhance your professional communications and navigate challenging news with greater ease and finesse.

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